Understand the problem.
Provide solutions.
Rinse and repeat.
What I think about Design
Design begins with the understanding that a person is trying to get something done. It develops by diving into conversations, interactions, and everything a person does to get that thing done. And then asking ourselves, is there value in making that more efficient, more intuitive, and more delightful by noticing and changing behaviors people didn’t even know they were used to.
Work style
As a Product Designer and having worked mostly in the startup setting, I’m used to doing everything from research planning, to conducting moderated and unmoderated testing, to putting the final touches and documentation to designs. Discover, define, and execute.
I’ve worked on many products, including financial tooling and reporting at Teamshares, health benefits and internal tools with Justworks to consumer lending with Petal, and my humble beginnings helping brands leverage social marketing at Klout.
SeLected Works
Network company banking
Building a proprietary banking system for scale.
Leap
Teaching responsible credit usage through rewards.
Cash back boosts
An experiment in increasing card activity.
Design operations
Maturing design and aligning as a team.
Flexible health insurance
A lesson in listening to our customers and our operations teams.